In a guest post for the magazine “Immobilien & Finanzierung” (18/2015), Christine Hager, Director of redos retail GmbH, describes the critical factors for a successful centre management. Among others, they include an attractive branch and tenant mix as well as enough parking options. But according to Christine Hager, it is also important to increase the experience quality a centre can offer sind quality and service are crucial aspects that online trading can not score with. Therefore, shopping centre should concentrate on these strengths.